How Can We Help You?
Customer Support
Our support team is here to help you with any questions or issues.
+968 2478 9000
support@parcel-express.om
24/7 Support
Visit Us
Come visit our office during working hours.
Al Ghubra, Muscat, Oman
Sunday - Thursday: 8:00 AM - 6:00 PM
Friday - Saturday: 9:00 AM - 2:00 PM
Frequently Asked Questions
How can I track my shipment?
You can track your shipment by entering your tracking number on our website or mobile app.
What are your shipping rates?
Shipping rates vary based on package size, weight, and destination. Use our online calculator for an estimate.
How do I file a claim for a damaged package?
Contact our support team immediately with your tracking number and photos of the damaged package.
What payment methods do you accept?
We accept cash on delivery, credit/debit cards, and bank transfers.
Still Need Help?
Our dedicated support team is ready to assist you with any questions or concerns.
Contact Us Now